Support
Questions, bugs or a part that didn't fit? We're here to help.
Contact us
Email support@mechanicmate.site and we'll get back to you as soon as we can, usually within a couple of days. If you're reporting a problem, please include your phone model, the app version and the vehicle you were looking up.
Common questions
Is MechanicMate free?
Yes. MechanicMate is free to download and use. Some retailer links are affiliate links, which means we may earn a small commission if you buy through them, at no extra cost to you.
Do I need an account?
No. Just open the app and pick your vehicle.
Where do I find my VIN?
Your 17-character VIN is on the driver's side of the dashboard (visible through the windshield), on the driver's door jamb sticker, and on your registration and insurance card.
How do I know a part will fit my vehicle?
MechanicMate helps you search for the right part, but fitment can vary by trim, engine, build date and options. Always confirm fitment with the retailer before you buy, ideally using your VIN.
I bought a part through a link. Who do I contact about my order?
Orders, returns and refunds are handled by the retailer you bought from, such as AutoZone or Amazon. Please contact them directly. MechanicMate doesn't process payments or see your order details.
Can I suggest a feature?
Please do. Email us. MechanicMate is built by one developer, and real feedback from DIYers shapes what comes next.